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Using a Phillips screwdriver, apply pressure down to the softener valve center screw. This is located on the clear plastic cap dead center on top of the black valve head. Slowly turn the screw clockwise until your hear three to four clicks (they will be fairly quiet clicks) and water flowing through the lines. Remember to apply pressure while turning clockwise. Repeat the manual procedure after the water flow stops to be sure that both resin tanks are regenerated.

This is perfectly normal. It’s most likely the regeneration process when water flows through the softener and cleans itself. Because the Kinetico water softener cleans itself based on the household’s water usage, this could happen at any time during the day or night.

This is completely dependent on your household’s water usage and water analysis. Each Kinetico water softener is set up specifically for the household water chemistry. Your softener may regenerate several times in a day if you’re using more water or it may not regenerate for more than a day if your water usage is low. To get information for your individual softener, we can give you an approximation of regeneration frequency based on your water softener model and the number of people in your household. Contact us for this information

You should start experiencing soft water immediately after installation in the cold water supply. But soft, hot water will be dependent on using the existing hard water in your hot water tank. Once all of the existing hard water in your water heater has been used, you should start experiencing soft hot water. Additionally, you should have a good lather in the shower and a soft, slick feeling on your skin. If you are still in doubt, try testing the soft water supply using one of the hardness test strips provided in your Welcome Package.